Operations management

There are two courses within the 'Operations Management' subject area. These courses are synoptically-linked and are studied and examined together.

Level

3

Pre-requisites

None

Operations Management 1 (C89OM)

Course aims

  • To acquire knowledge about managing operations and resources in organisations of various sizes: private, public and not-for-profit.
  • To explore some basic strategic, managerial perspectives and frameworks of operating systems.
  • To develop an understanding of the many internal and external factors that impinge on the development of effective operating systems.
  • To recognise and appreciate the role technology and its impact on operations management.
  • To appreciate the impact decisions made by operations managers have on an organisation’s competitive performance.
  • To develop an appreciation of planning and control concepts in operations management and their importance to an organisation’s competitive performance.
  • To recognise and understand the role of the human factor in operations management.
  • To give students an understanding and practical grounding in modern project management theory and methods.

Course syllabus

  • Introduction to Operations Management
  • Operations Systems, Performance Objectives and Operations Strategy
  • Product and Service Design
  • Facilities Location
  • Demand Forecasting and Capacity Management
  • Process Types
  • Facilities Layout and Flow
  • Process Design and Process Technology
  • Performance Improvement

Operations Management 2 (C89OP)

Course aims

  • To acquire knowledge about managing operations and resources in organisations of various sizes: private, public and not-for-profit.
  • To explore some basic strategic, managerial perspectives and frameworks of operating systems.
  • To develop an understanding of the many internal and external factors that impinge on the development of effective operating systems.
  • To recognise and appreciate the role technology and its impact on operations management.
  • To appreciate the impact decisions made by operations managers have on an organisation’s competitive performance.
  • To develop an appreciation of planning and control concepts in operations management and their importance to an organisation’s competitive performance.
  • To recognise and understand the role of the human factor in operations management.
  • To give students an understanding and practical grounding in modern project management theory and methods.

Course syllabus

  • Job Design and Work Organisations
  • Planning and Control
  • Inventory Management
  • Supply Chain Management
  • Materials Requirement Planning/Manufacturing Resource Planning
  • Project Planning
  • Failure Prevention, Maintenance and Safety
  • Quality
  • Total Quality Management
Note: Course titles and contents are subject to change without notice