- Home /
- Management & Languages /
- About us /
- Our programmes /
- Distance learning /
- Course list /
- Operations management
Operations management
There are two courses within the 'Operations Management' subject area. These courses are synoptically-linked and are studied and examined together.
Level
3
Pre-requisites
None
Operations Management 1 (C89OM)
Course aims
- To acquire knowledge about managing operations and resources in organisations of various sizes: private, public and not-for-profit.
- To explore some basic strategic, managerial perspectives and frameworks of operating systems.
- To develop an understanding of the many internal and external factors that impinge on the development of effective operating systems.
- To recognise and appreciate the role technology and its impact on operations management.
- To appreciate the impact decisions made by operations managers have on an organisation’s competitive performance.
- To develop an appreciation of planning and control concepts in operations management and their importance to an organisation’s competitive performance.
- To recognise and understand the role of the human factor in operations management.
- To give students an understanding and practical grounding in modern project management theory and methods.
Course syllabus
- Introduction to Operations Management
- Operations Systems, Performance Objectives and Operations Strategy
- Product and Service Design
- Facilities Location
- Demand Forecasting and Capacity Management
- Process Types
- Facilities Layout and Flow
- Process Design and Process Technology
- Performance Improvement
Operations Management 2 (C89OP)
Course aims
- To acquire knowledge about managing operations and resources in organisations of various sizes: private, public and not-for-profit.
- To explore some basic strategic, managerial perspectives and frameworks of operating systems.
- To develop an understanding of the many internal and external factors that impinge on the development of effective operating systems.
- To recognise and appreciate the role technology and its impact on operations management.
- To appreciate the impact decisions made by operations managers have on an organisation’s competitive performance.
- To develop an appreciation of planning and control concepts in operations management and their importance to an organisation’s competitive performance.
- To recognise and understand the role of the human factor in operations management.
- To give students an understanding and practical grounding in modern project management theory and methods.
Course syllabus
- Job Design and Work Organisations
- Planning and Control
- Inventory Management
- Supply Chain Management
- Materials Requirement Planning/Manufacturing Resource Planning
- Project Planning
- Failure Prevention, Maintenance and Safety
- Quality
- Total Quality Management

